Sometimes, the most rewarding projects arenât the fanciest, or the biggest.
Jetty Road approached us, needing help with an expansion. They needed good quality equipment and they needed a customised solution.
The initial order was for some larger vessels for their cellar expansion – they later came to us about a small pilot system.
We were able to add features to the equipment along the way – despite the order being processed during a pandemic!
âStarting from the base and adding features along the way - a true bespoke systemâ
Jetty Road Brewery
Jetty Road is based in Victoria, Australia – with two sensational locations. The company strives to create an educational environment that takes people inside the craft beer experience and makes the enjoyment of a fine ale accessible to everyone.Â
Their brewhouse is a family oriented brewery, and their core range has great variety.Â
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They strive to have a beer on tap for everyone. They have a great balance – with some brews that are more approachable – and others on rotation that are more… challenging.
THE CHALLENGES
Jetty Road had built their original brewhouse through a different company – hey, no grudges here.Â
But they heard about our exceptional quality and service through our mates at Bentspoke and Capital Brewing Companies, so they decided to give us a go for their expansion.Â
So they needed fermentation vessels and brite tanks that could stand the test of time – and that could be customised to fit into their existing layout.Â
And – this all needed to be done during the COVID19 pandemic.Â
Which meant no travel, and no pre inspections. Everything had to be done by distance.
'Johnâs communication skills are impeccable. I donât think the guy sleeps! Every time we get in touch he replies immediately. And with equipment being made out of a different country, you have this feeling like you canât control as much, as you donât get to inspect it as itâs being made and you want to ensure you get exactly what youâre after. But this honestly wasnât an issue with the Bespoke team. The level of detail they include and their communication skills take all the nervousness out of the process.'
The Solution
The solution was easy, really – we listened.Â
We asked the right questions – we took detailed notes on the answers and we created intricate diagrams and measurements, to reflect Jetty Roadâs vision.Â
We went back and forth, and made adjustments where necessary. No problem was too big or too small – every detail was important!
And when it came down to it, it was the small things that mattered. We added larger butterfly valves on top of the tanks to aid in dry hopping. We also helped design a dry hop vessel so they could load their hops in to delivery through the hop port.
'Somehow John makes it easier to get stuff out of China than most of my local suppliers do to get something sent down the road! And the customisation was incredible. COVID meant I wasnât able to travel over there to check on the work - but that honestly didn't matter. And even if I had the opportunity in the future, I wouldnât bother! I know I can trust him.â
Results
The result was a happy customer – with sensational equipment and increased capabilities, to make more of the good stuff the way they prefer.
'I have recommended the Bespoke team to everyone. The quality of their work, for the price they charge - itâs incredible. You wouldnât believe such quality would be available at such a reasonable price. Not to mention their capability of customising everything on such a granular level. The overall service is second to none.â
Experience the Bespoke Brewing Solutions Advantage
If you are looking for exceptional quality, at a reasonable price – and the best customer service around, get in touch.
As our name suggests – we are all about bespoke solutions.Â
We will take all your ideas, concerns, and dreams and turn them into reality.Â
So whether itâs an expansion or your first project – get in touch for a quote.
We would love to work with you!
